Saturday, January 28, 2012
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Problems in the Alps
We were able to make a successful claim with the help of a bike cam.

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Dealer Spotlight

  • Moores Motorcycles Ltd

     

    Moores Motorcycles Ltd are based in Hemel Hempstead. The company are a family run business with a long trading history, since 1936!

    Moore’s are specializing in Yamaha motorcycles but still offer parts and repairs for the other Japanese brands.

    In Moores Motorcycles Ltd you will find a wide range of clothing and helmets to suit all needs and budgets!

    The experienced workshop offer a full range of services including:

    Servicing for all Japanese bikes
    Accident repair specialists
    Tyre fitting and balancing
    Approved security fitting service
    Re-boring facilities
    Cable making
    MOT while-you-wait service

    Also, on site you'll be able to find Beaconriders motorcycle training school, who offer both C.B.T. and direct access training to enable you to get your full licence and fulfill your motorcycling dreams.

    Opening hours:  from 8:00 till 5:30 Monday to Friday, 8:00 till 5:00 Saturday, closed Sundays and bank holidays!

     


  • Palmers Motorcycles

    Palmers Motorcycles are a large Motorbike dealer in the Hertfordshire Area. Their vast expertise and experience allows them to offer a huge range of new and used motorcycles.

    Their range of new bikes includes Triumph, Aprilia, Vespa, Piaggio, Derbi, Moto Guzzi and Gilera.


    Ridemaster can assure you that their Service team of fully qualified technicians will make sure that your motorcycle is treated as it was theirs.

    Palmers’ Motorcycles workshop offers Motorcycle and Scooter Repairs, Servicing and MOT.

    …and remember! You don’t have to necessarily ride your bike to them, they offer a Collection and Delivery Service!

  • Grafton Motorcycles is a family run business specialising in Honda Motorcycles since 1975.

    The Dealership offers a full range of new Honda motorcycles and a great selection of quality approved pre-owned used motorcycles.

    In addition to the excellent motorcycle range, Grafton has a great stock of clothing, helmets and accessories to suit your needs.

    Currently, the company offers the new 2012 Honda range in very competitive prices and unbeatable finance deals. The two first 2012 CBR1000RR to be sold get a free Acrapovic Titanium Race can!

    Ridemaster work closely with Grafton Motorcycles and their customers to manage insurance damage repairs, which allows the guys at Grafton Motorcycles to concentrate on their core business and not spend hours talking to insurers!

  • A&M Motorcycles a multi-franchise dealership in Letchworth Garden City, Herts.

    The Dealership has a wide range of new Suzuki’s and Kawasaki’s, in addition to a competitively priced second-hand stock.

    Currently A&M are offering to put your bike on their approved 250i Dynojet rolling road for a mere £29.99.

    Ridemaster work closely with A&M Motorcycles and their customers to manage insurance damage repairs, which allows the guys at A&M to concentrate on their core business and not spend hours talking to insurers!

Home

Following a short journey through our site it will soon become apparent that Ridemaster assist the customers of motorcycle dealers and repairers with managing the repair process of an insurance claim.

We have identified that the owners of repairers and dealers are becoming completely frustrated when dealing with the insurance companies claims departments, their main frustration is firstly being able to speak to someone, their second frustration is having their request dealt with, their third frustration is having to carry out the process all over again weeks later.

 

Ridemaster spend all day on the telephones to insurers, we have seen throughout 2011 a small but growing percentage of insurers deciding not to take calls from a Third Party. This means that if you have been involved in an incident and you are blaming someone else, unless costs are settled privately between both parties, you will need to correspond with the persons insurer and you become known as the ‘Third Party’ to that insurer. When that insurer will not take your call advising they will only deal via correspondence in writing, you know that unless the insurer actually deals with your correspondence swiftly, you could be in for the long haul!

Our advice if you come across this scenario is to make sure your correspondence has all the information in detail to assist the insurer to deal with your claim, this will prevent further delays and frustrations. We would also recommend that all correspondence is sent recorded delivery and the item is tracked.

If you are having difficulties and need advice, please contact Ridemaster.

 

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Client Testimonials

Johan was kept up to speed

Mr Johan Lamprecht says  "My handler was exceptional"

 
Mr Ken Furnis

Mr Ken Furnis

 
Mr Richard Gordon-Giles prefers emails than Satisfaction Questionnaires

 

 

Mr Richard Gordon-Giles says "I got my 'Pride and Joy' back, in near showroom condition!"

 
Mr Jason Bell

Mr Jason Bell